We recommend placing your order 2 weeks in advance. Please call us at 877-573-2267 if you would like further assistance.
Please give us a call at 877-573-2267 or email us at Pecans@shepherd.org and we will assist you.
Due to covid-19 restrictions, we are not allowing visitors into Shepherd Center at this time. If you have questions pertaining to a local pickup, please give us a call.
Products ordered through our Mail Order Department are shipped via UPS or USPS. We generally ship UPS Ground or SurePost. While most of our customers live within a 2 day time in transit area, we may suggest that customers living outside that area upgrade their shipping method to 2-day air for baked good or deadlines to ensure they arrive in peak condition.
Generally, we ship orders out the day they are received or the next shipping day. UPS shipping is Monday through Friday. Our perishable items are shipped ONLY Monday through Wednesday, so they will arrive prior to the weekend and not spend extended time in a warehouse.